DELIVERY

– Manufacture: 10 to 14 working days.

– Fast delivery by Canada Post.

RETURN POLICY

-When the order is approved and manufactured, there is no return or cancellation of the order.

– If the stone comes broken in its packaging, Custom Engraving undertakes to engrave a new stone at its expense. A photo must be taken of the broken stone during the transport the same day of delivery in its open package and sent to info@gravuresurmesure.com. The signature requested at the reception confirms the delivery date which will guarantee for any complaint.

GUARANTEE

Custom engraving ensures the following:

– The accuracy and precision of the selected engravings (model, color of engraving and choice of stone).

– The quality of natural stone and composition stone.

– Delivery of the stone in good condition. If the stone comes broken in its packaging, Custom Engraving undertakes to engrave a new stone at its expense.

– Custom engraving can not guarantee the installation, this work to be executed by a mason or bricklayer with regard to the addresses or by a landscaper or other professional for the logos.